In fact, I'm not even sure I know where any checks are. I don't remember the last time I wrote a check. I probably have some in a drawer ya know? She writes checks. It's no big deal bragging point that people don't write checks. Who cares? Every time we have a post on checks, people feel they need to make a point that they certainly would never ever write a check. I don't write a lot but there are some places where I need to write a check because they don't take a credit it's like when we do a thread about postage stamps. Like it's beneath them to use a postage stamp. I wouldn't be surprised if no one even read my complaint.They would never ever keep a horrible postage stamp on hand. And the customer service emails were definitely robo-generated, and very impersonal. Anyway, my days with Bradford Checks is over. It got sent to a state over 1800 miles from my home, and this company left it up to me to do the research legwork to find the package. I just dealt with ANOTHER online order from a different company. So be it, and so much for customer service in the country, a contention I've been making for a long time. The response I got was that that document was SEPARATE from my order, and that I had made the error.
ORDERMYCHECKS COM CHECKBOOK COVERS CODE
I then photographed this document and emailed it back, indicating the zip code was correct from the beginning. Additionally, the document that accompanied the order showed my complete address, with 5-digit zip code, correct as I entered it. I reviewed the order, a MUST when ordering return address labels, checks, etc., and the info was correct. They blamed me for placing an incorrect order, and said they could not replace it. My zip code was missing the last digit, so I photographed a sheet of the labels and emailed it to the company. They stated they would replace immediately if the order had an error in printing. The documents accompanying the order gave an email address as well as a phone number to contact the company if the order was wrong. I placed a minimal order for return address labels, less than $10. We are very unhappy with Bradford Exchange Checks.įalse Just another bad review in a long line of bad reviews And we checked the numbers numerous times before submitting the order. I design and print things on computers every day for my business (design based) so I seriously doubt I made an inputting error with the account number. The checks are now on their way to be shredded and we will not be doing business with this company again. The customer service agent on the phone insisted that we must have made the error and refused to have the checks re-printed unless we paid for the entire order again.
I believe the error occurred as a glitch in the website. We also checked the very long complete string of numbers from the bottom of the check that was requested on the site (routing number + account number + check number).
We triple checked the account and routing numbers when we typed them onto the order form on the website. The checks are missing the last 2 digits of the account number. I ordered 4 boxes of duplicate checks for my husband - they arrived today.
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